Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and protection of personal information by jili63 ("we", "us", "our", "Company") in connection with the operation of our online gaming platform located at https://jili63.cam (the "Platform", "Website", "Service"). This Policy applies to all users ("you", "your", "User", "Player") who access, register for, or use our Service in any capacity.

jili63 is committed to protecting your privacy and personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all applicable data protection laws and regulations. We recognize the importance of maintaining the confidentiality, integrity, and security of personal data entrusted to us.

By accessing or using the jili63 Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any provision of this Policy, you must immediately discontinue use of our Service and refrain from providing any personal information to us.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the jili63 Platform and establish the contractual relationship between you and the Company. Where terms are not defined in this Privacy Policy, they shall have the meaning ascribed to them in the Terms and Conditions.

2. Information We Collect

2.1 Personal Information Provided Directly by You

When you register for a jili63 account, use our Service, or communicate with us, we collect personal information that you voluntarily provide, including but not limited to:

• Identity Information: Full legal name, date of birth, nationality, government-issued identification numbers (as required for verification purposes)
• Contact Information: Email address, mobile phone number, residential address, postal code
• Account Credentials: Username, password, security questions and answers
• Financial Information: Payment method details (GCash number, Maya account, bank account information), transaction history, deposit and withdrawal records
• Verification Documents: Copies of government-issued IDs (passport, driver's license, national ID), proof of address documents (utility bills, bank statements), selfie photographs for identity verification
• Communication Records: Customer support inquiries, chat transcripts, email correspondence, feedback and complaints

2.2 Information Collected Automatically

When you access and use the jili63 Platform, we automatically collect certain technical and behavioral information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
• Usage Data: Pages visited, games played, bet amounts, session duration, clickstream data, referral sources
• Location Information: IP address, geolocation data (approximate location derived from IP address for compliance and security purposes)
• Technical Data: Log files, error reports, system activity, access times and dates

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources including:

• Payment service providers (GCash, Maya, banking institutions) to verify and process transactions
• Identity verification and fraud prevention services to confirm your identity and detect fraudulent activity
• Marketing and analytics partners to understand user behavior and improve our services
• Publicly available sources and government databases as permitted by law for verification and compliance purposes

Data Category	Purpose of Collection	Legal Basis
Identity Information	Account creation, age verification, compliance	Legal obligation, contract performance
Contact Information	Communication, account management	Contract performance, legitimate interest
Financial Information	Processing deposits/withdrawals, fraud prevention	Contract performance, legal obligation
Usage Data	Service improvement, personalization	Legitimate interest, consent
Location Data	Geo-blocking, regulatory compliance	Legal obligation, legitimate interest

3. How We Use Your Information

jili63 collects and processes your personal information for the following purposes:

3.1 Service Provision and Account Management

• Creating, maintaining, and managing your jili63 account
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, promotions, and other Platform features
• Communicating with you regarding your account, transactions, and service-related matters
• Responding to your inquiries, support requests, and feedback

3.2 Verification and Compliance

• Verifying your identity, age, and eligibility to use our services
• Complying with legal obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements
• Enforcing our Terms and Conditions and other policies
• Detecting, preventing, and investigating fraud, unauthorized access, and other prohibited activities
• Maintaining records as required by applicable gaming regulations and laws

3.3 Security and Fraud Prevention

• Protecting the security and integrity of the jili63 Platform
• Monitoring for suspicious activity, account takeover attempts, and security breaches
• Implementing risk management and fraud detection systems
• Conducting security audits and assessments

3.4 Service Improvement and Analytics

• Analyzing user behavior and preferences to improve Platform functionality and user experience
• Conducting market research and statistical analysis
• Testing new features, games, and services
• Optimizing Platform performance and troubleshooting technical issues

3.5 Marketing and Communications

• Sending promotional offers, bonuses, and marketing communications (with your consent)
• Personalizing content and advertisements based on your preferences and activity
• Informing you about new games, features, and Platform updates
• Conducting customer satisfaction surveys and requesting feedback

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by adjusting your account notification settings on the jili63 Platform.

4. Information Sharing and Disclosure

jili63 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, Maya, banking institutions) to facilitate deposits and withdrawals
• Identity verification and KYC service providers to confirm your identity and age
• Game suppliers and software providers who power our casino games and platform infrastructure
• Customer support and communication platforms to assist you with inquiries
• Cloud hosting and IT infrastructure providers to store and process data
• Marketing and analytics partners to understand user engagement and improve services
• Fraud prevention and security service providers to protect against unauthorized activity

These service providers are contractually obligated to use your information only for the purposes for which they are engaged and to protect your information in accordance with applicable data protection laws.

4.2 Legal and Regulatory Requirements

We may disclose your information when required or permitted by law, including:

• Compliance with court orders, subpoenas, or other legal processes
• Cooperation with law enforcement, regulatory authorities, or government investigations
• Enforcement of our Terms and Conditions and other agreements
• Protection of jili63's rights, property, safety, or the rights and safety of our users or the public
• Reporting to gaming regulators and authorities as required by licensing conditions

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity as part of the business transaction. We will notify you via email and/or prominent notice on the Platform of any such change in ownership or control of your information.

4.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such sharing.

5. Data Security Measures

jili63 implements comprehensive technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All sensitive data, including passwords and financial information, is encrypted using industry-standard SSL/TLS encryption protocols during transmission and AES-256 encryption at rest
• Access Controls: Strict access controls and authentication mechanisms limit access to personal information to authorized personnel who require such access to perform their job functions
• Secure Infrastructure: Our Platform is hosted on secure servers with firewalls, intrusion detection systems, and regular security audits
• Data Minimization: We collect and retain only the personal information necessary to provide our services and comply with legal obligations
• Employee Training: All jili63 employees with access to personal information receive training on data protection principles and security best practices
• Regular Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and address potential security risks
• Incident Response: We maintain an incident response plan to promptly detect, investigate, and respond to data breaches or security incidents

While we employ robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

6. Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable data protection laws, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to request access to the personal information we hold about you. You may request a copy of your personal data by contacting our Data Protection Officer.

6.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal information. You can update certain information directly through your jili63 account settings or by contacting customer support.

6.3 Right to Erasure

You have the right to request deletion of your personal information, subject to certain exceptions where we are required or permitted by law to retain such information (e.g., for legal compliance, fraud prevention, or dispute resolution).

6.4 Right to Object and Withdraw Consent

You have the right to object to certain processing of your personal information or to withdraw consent for processing based on consent. You can opt out of marketing communications at any time.

6.5 Right to Data Portability

You have the right to request transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format, where technically feasible.

6.6 Right to Lodge a Complaint

You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at [email protected] or through our customer support channels. We will respond to your request within the timeframe required by applicable law, typically within fifteen (15) days.

7. Data Retention

jili63 retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and contractual obligations. Our retention periods vary depending on the type of information and the purpose for which it was collected:

• Account Information: Retained for the duration of your active account and for a period of five (5) years after account closure as required by gaming regulations
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction to comply with anti-money laundering and financial regulations
• Identity Verification Documents: Retained for five (5) years after account closure or longer if required by law
• Marketing Communications: Retained until you withdraw consent or for three (3) years from the last interaction
• Technical and Usage Data: Retained for up to two (2) years for analytics and service improvement purposes

At the end of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data retention and disposal procedures.

8. Cookies and Tracking Technologies

jili63 uses cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content and advertisements. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Platform to function properly, including authentication and security features
• Functional Cookies: Enable enhanced functionality such as remembering your preferences and settings
• Analytics Cookies: Help us understand how users interact with the Platform and identify areas for improvement
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns

8.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and performance of the jili63 Platform. Please note that essential cookies cannot be disabled as they are necessary for the Platform to operate.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the Philippines where jili63 or our service providers operate. These countries may have data protection laws that differ from Philippine law. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Entering into data processing agreements incorporating standard contractual clauses
• Ensuring our service providers adhere to internationally recognized data protection standards
• Implementing technical and organizational measures to protect data during transfer and storage

10. Children's Privacy

The jili63 Platform is not intended for individuals under the age of twenty-one (21) or the legal gambling age in their jurisdiction, whichever is greater. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a person below the legal age, we will take immediate steps to delete such information and terminate the associated account.

If you believe that we have collected information from a minor, please contact us immediately at [email protected] so that we can take appropriate action.

11. Updates to This Privacy Policy

jili63 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this Policy, we will notify you by:

• Posting a prominent notice on the jili63 Platform
• Sending an email notification to the email address associated with your account
• Displaying a notification upon your next login to the Platform

The updated Privacy Policy will indicate the "Last Updated" date at the top of the document. Your continued use of the jili63 Platform following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

• Data Protection Officer: [email protected]
• Customer Support: [email protected]
• Live Chat: Available 24/7 on the jili63 platform

We are committed to addressing your privacy concerns promptly and transparently. Our Data Protection Officer will respond to inquiries within fifteen (15) business days.